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Privacy Policy

App Privacy Policy for Zero Rideshare

Effective Date: January 1st 2025

Introduction
Zero Rideshare (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Zero Rideshare mobile application (“App”) and related services in California.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, payment information, and government-issued ID for driver and rider verification.
  • Location Information: Real-time GPS data to match riders with drivers and provide route navigation.
  • Device Information: IP address, device type, operating system, and app usage data.
  • Transaction Information: Ride details, payment history, and promotional codes used.

2. How We Use Your Information

We use your information to:

  • Facilitate and manage rideshare services.
  • Process payments and verify transactions.
  • Provide customer support.
  • Improve app functionality and user experience.
  • Comply with legal obligations, including California’s Prop 22 requirements.

3. Information Sharing

We do not sell your personal information. We may share your data with:

  • Service Providers: For payment processing, identity verification, and app functionality.
  • Government Authorities: To comply with legal obligations or law enforcement requests.
  • Business Partners: For promotional collaborations, as applicable.

4. Data Security

We implement industry-standard security measures to protect your data. However, no electronic transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • Access: Request details of the personal data we collect.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Opt-out of certain data-sharing activities.

To exercise your rights, email us at privacy@zero-ride.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted in the App with an updated effective date.

7. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Email: privacy@zero-ride.com
Phone: +1 626 808 1458

© 2024 Zero Rideshare, Inc. All rights reserved. Zero™ is a trademark of Zero Rideshare, Inc. | Contact Us: support@zero-ride.com

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